Client Relations Associate – Entry Level

Columbus, OH
Full Time
Entry Level

We are hiring immediately for an Entry-Level Client Relations Associate! Are you a motivated individual with a passion for providing excellent customer service, building relationships, and driving customer satisfaction? This is an exciting opportunity to begin your career in client relations and business development with hands-on experience and growth potential.

We’re looking for individuals eager to learn, grow, and contribute to a high-performing team environment. Immediate hire available for qualified candidates!

About the Role:

As a Client Relations Associate, you’ll play a key role in maintaining strong relationships with our clients, ensuring they receive top-notch service and are fully satisfied with our offerings. You’ll work closely with clients to address inquiries, resolve issues, and promote services that help achieve their goals. This is an excellent entry-level opportunity for someone looking to break into client relations and customer service in a dynamic industry.

Key Responsibilities:

  • Build and maintain relationships with new and existing clients, ensuring high levels of satisfaction

  • Communicate effectively with clients to address inquiries, resolve issues, and provide information on products and services

  • Assist in the onboarding process for new clients, ensuring a smooth and positive experience

  • Collaborate with internal teams to provide client feedback and help optimize service offerings

  • Track and document interactions with clients in CRM systems to maintain up-to-date records

  • Support the development and execution of client-facing marketing campaigns and initiatives

  • Assist in organizing and coordinating client meetings and follow-ups to ensure continued engagement

What We’re Looking For:

  • Excellent verbal and written communication skills

  • Strong interpersonal skills with the ability to build rapport and trust with clients

  • A problem-solver with a solution-oriented approach to challenges

  • Ability to work independently and manage client inquiries efficiently

  • Organized, detail-oriented, and capable of managing multiple priorities simultaneously

  • Team-oriented with a willingness to collaborate and contribute to team goals

  • Bachelor’s degree or equivalent experience is preferred, but not required

  • A positive, proactive attitude and a passion for customer service

Perks & Benefits:

  • Competitive entry-level salary with performance-based bonuses

  • Paid training and ongoing professional development opportunities

  • Clear pathways for advancement into leadership roles within client relations or management

  • Collaborative, positive work culture with a focus on team success and growth

  • Health benefits and other employee perks

  • Networking opportunities with key industry professionals and clients

Why Join Us?

This entry-level role is not just a job—it’s an opportunity to grow into a leadership position within a fast-growing company. With immediate hiring, comprehensive training, and clear advancement paths, we are committed to supporting your professional development. You will be trained in all aspects of client relations, offering you the opportunity to build a long-term career while having a real impact on our clients' success.

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